Waitlisted passengers to get automatic SMS alert
Railway Minister Mallikarjun Kharge today spelt out a series of steps including SMS alert and online booking of meals in trains in the interim Rail Budget 2014-15
“IT has revolutionised our customer interface over the last few years. We intend to continue the process,” he said in the Lok Sabha.
He announced several initiatives such as proliferation of cash accepting Automatic Ticket Vending Machines and ticketing on mobile phones in the unreserved segment.
As per the budget proposal, waitlisted passengers will get automatic PNR status update once their tickets get confirmed.
Train running information system will be installed at rail premises to facilitate dissemination of information about trains on real time basis.
Online booking of meals on trains for selected enroute stations and introduction of electronic transmission of railway receipts for freight customers has been ensured.
Kharge also announced computerisation of claims settlement process.
Transportation of milk in parcel traffic
With the aim of tapping the vast potential in the area of parcel traffic, Railway Minister Mallikarjun Kharge today announced transportation of milk through special parcel trains across the country.
Spelling out an aggressive strategy to attract more parcel traffic to rail in the interim Rail Budget 2014-15, Kharge said, “A new policy on parcel will be formulated which shall also encourage transportation of milk across the country.”
He announced launching of special parcel trains on scheduled timings besides parcel trains from nominated parcel terminals.
A new concept of hub for parcel business will be introduced, he said.
Fire, smoke detection system on trial in Rajdhani Exp
A comprehensive fire and smoke detection system is on trial in Rajdhani Express and it will be extended to all major trains along with induction of indigenously developed anti-collision device, Railway Minister Mallikarjun Kharge said today.
Expressing “deep” concern over recent accidents, he said in his Interim Budget speech that “safety is never compromised” on the system and several measures have been and are being taken for its further strengthening.
Even though some of these accidents were caused due to inadvertent acts of negligence on the part of passengers, the Railways have initiated action to ensure that such accidents are averted at all costs and loss of lives eliminated, he said.
In this regard, he said a comprehensive fire and smoke detection system is on trial on two rakes of Rajdhani Express trains and based on the success of these trials, this will be extended to all major trains.
Besides, use of fire retardant materials inside coaches, multi-tier protection for electric circuits and provision of portable fire extinguishers in AC coaches are being initiated, he said.
Kharge said there were plans for induction of indigenously developed train collision avoidance system over Indian Railways after successful completion of trial runs and provision of improved safety system with audio-visual warnings to road users about approaching trains.
Drawing his attention to elimination of unmanned level crossings, which are witness to several mishaps, he said 5,400 such unmanned level crossing were eliminated during the last five years.
He spoke of providing ‘vigilance control device’ in all electric and diesel locomotives to monitor and judge the alertness of drivers to ensure safety of trains.